schoolforce.org » Recurring Donation FAQs
Recurring Donation FAQs

If I want to make a monthly  donation, how do I do it?

Go to our donation page at schoolforce.org/donate.   Click the “Monthly Donation” selection and then at the bottom fill in your recurring donation details.

Do I need to re-start my credit card or ACH monthly donations every year? If so, how can I find out when I need to do that?

It depends. If your recurring donation was setup in 2012 or earlier, we have set your end-date to be the date that you specified or your credit card expiration date (if you didn’t specify an end-date).

If your recurring donation was setup in 2013 or later, you were required to specify the end-date yourself.

Your recurring donation will end on that date and then you will need to go back into our website to create a new recurring donation.

If you have a question about your end-date or would like to make any changes to your recurring donation, please email donor.support@schoolforce.org.

Please note that we do not allow our volunteers to take your credit card or banking information over the phone or email.  This is done to protect the confidentiality of your financial information.  Our volunteers can change the amount, day of the month for processing, update the end-date of your recurring donation or turn it off, but they cannot update the expiration date or number.

How do I change the credit card number or bank account for my donations? (What do I need to do if my credit card was stolen or is expiring?)

Please go on to our website to create a new recurring donation (schoolforce.org/donate).  Then, notify us at donor.support@schoolforce.org that you would like us to turn-off your previous recurring donation schedule.

How do I increase my monthly giving amount?

Please email us at donor.support@schoolforce.org with the new monthly giving amount that you would like.

Can I donate monthly for longer or shorter than one year?

Yes you can. When you setup the recurring donation, you must specify an end-date.  The end-date can be any date you choose.

When I donate online, can I tell the system what date the transaction should occur?

Yes. The “Begin Date” that you enter the transaction online will be the date that the transaction is charged against your card. If the charge is a monthly recurring entry, your card will be charged the same day each month as the initial begin date selected. The exceptions to this are dates at the end of the month, i.e. the 31st/30th/29th. Months that end on the 30th will include your transaction entered on the 31st as the last day of the month. Same logic for the month of February.

How do I contact School-Force about other questions regarding online credit card or direct debit bank donations?

Send an e-mail to donor.support@schoolforce.org.   Thanks!